Welcome to VivaCrest. These Terms and Conditions govern your use of our platform, website, and services.
By accessing or using VivaCrest, you agree to comply with and be bound by the following terms. If you do
not agree, please do not use our services.
1. Acceptance of Terms
By using VivaCrest, you acknowledge and agree to these terms, our Privacy Policy, and any additional
guidelines applicable to specific services. Please read all documents carefully.
2. Registration and Account
- To access certain features, you must create an account.
- You are responsible for maintaining the confidentiality of your account details.
- You must be at least 18 years old to use our platform.
3. Use of Services
You agree not to:
- Use VivaCrest for any unlawful, harmful, or fraudulent activity.
- Misrepresent your identity or qualifications as a therapist or user.
- Share or distribute confidential or copyrighted content without permission.
- Attempt unauthorized access to any part of our platform.
4. Therapists and Users
- Therapists using VivaCrest must be licensed or certified professionals in their field and agree to
abide by ethical guidelines.
- Users acknowledge that VivaCrest is a platform for connecting with professionals and does not
replace emergency medical or psychological care.
- VivaCrest is not liable for the advice, guidance, or actions of any therapist on the platform.
5. Content and Intellectual Property
- All platform content, including text, graphics, and software, is owned by VivaCrest and protected
under intellectual property laws.
- You may not reproduce, distribute, or modify any content without permission.
6. Payments and Refunds
- Payments for therapy sessions are processed securely through our platform.
- Refunds are subject to our Cancellation and Refund Policy.
7. Third-Party Links
- Our platform may include links to third-party resources. We do not control or endorse external
content and are not responsible for any third-party practices.
8. Disclaimers and Limitation of Liability
- VivaCrest provides services on an "as-is" basis and does not guarantee specific outcomes from
therapy sessions.
- We do not provide medical diagnoses or emergency mental health services.
- VivaCrest is not liable for any direct, indirect, incidental, or consequential damages arising
from your use of the platform.
9. Changes to Terms
- We may update these Terms from time to time. The latest version will be posted on our website, and
continued use of VivaCrest constitutes acceptance of any changes.
10. Termination
- We reserve the right to suspend or terminate your account if you violate these terms or engage in
harmful activities.
11. Governing Law
These Terms and Conditions are governed by the laws of Nigeria.
12. Contact Us
If you have any questions or concerns regarding these terms, please contact us.
Thank you for choosing VivaCrest. We are committed to supporting your mental well-being.