Welcome to VivaCrest. Your privacy is important to us. This Privacy Policy explains how we collect, use, and
safeguard your personal information when you use our platform. Please take a moment to read and understand
our privacy practices.
1. Information We Collect
We collect the following types of
information:
- Personal Information: When you register for an account, we may collect your name,
email address, phone number, and other relevant details.
- Usage Information: We may collect details about your interactions with our
platform, such as pages visited, time spent on the platform, and communication with therapists.
- Payment Information: If you subscribe to a service, we will collect payment
details securely through our third-party payment processors.
2. How We Use Your Information
We use your information to:
- Provide and improve our services.
- Match users with suitable therapists.
- Process transactions and send important notifications.
- Ensure platform security and prevent unauthorized access.
3. Data Security
We implement robust security measures to
protect your personal data. However, no online platform can be completely secure, and you
acknowledge this inherent risk.
4. Confidentiality and Sharing
- We do not share your personal data with third parties unless required by law or with your explicit
consent.
- Therapists on our platform are bound by confidentiality agreements and ethical standards.
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can adjust your
browser settings to disable cookies, but this may impact functionality.
6. Third-Party Services
VivaCrest may contain links to third-party websites. We are not responsible for their privacy
practices and encourage you to review their policies.
7. Children's Privacy
VivaCrest is not intended for individuals under 18. We do not knowingly collect data from minors.
8. Changes to Privacy Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page, and
continued use of our platform implies acceptance of updates.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to us at
support@VivaCrest.com.
Thank you for trusting VivaCrest. We are committed to ensuring a safe and private environment for
therapy and mental well-being.